FAQs
DonorPoint ... In a nutshell, what does it do?
Think in terms of a cash machine, yet instead of giving out cash, DonorPoint allows your organisation or charity to collect donations directly from debit and credit cards! The unit also captures Gift Aid details and any other donor data you may need for your appeal or membership. It’s a floor mounted, yet portable unit, which can be used anywhere you have a plug socket and mobile signal. Ideal for fundraising days, concourse promotions, as well as fixed in more permanent locations as visitor and shopping centres and the like.
But
do people actually use them and donate using their debit or credit card?
When we originally conceived the DonorPoint concept, we really didn’t know for sure, however the success of the trial sites has proven the donating public love them and will use them to give generously.
But how does it all work?
In layman’s terms, a DonorPoint contains a small computer, a printer for receipts and a funky touch screen, along with a secure (modem) mobile phone, that speaks directly to the various banks to check that cards are valid and have available funds. All very technical, but the important thing is, it works.
Ah ha, I see, but is it secure?
Yes perfectly, the unit does not store any details, Credit Card or Gift Aid in the machine. They are whizzed off to our secure and off-site data centre, and all transactions are then authorised and approved by your bank.
What a great idea, why has nobody ever invented one
of these before?
There is an urban legend that a similar concept reached prototype stage some time ago, but got no further because the banks would not approve it. Thus making DonorPoint the only machine of its kind in the UK to have been type approved by both Streamline (Natwest) and BMS (Barclays).
DonorPoint sounds great! I want one for my
organisation, but how much will it cost?
There are several available options 3,5,7 year rental (all less than £5 per day) a single small donation per day offsets the cost! The option to purchase a DonorPoint outright is also available, all completely cost effective, ensuring DonorPoint pays for itself and a whole lot more!
